Friday, December 19, 2008

Olympus not very helpful to their customers

I have an old Olympus VN-960 digital voice recorder. Wanting to use it after quite some time, I dusted it off, popped new batteries into it, and went online to download the latest drivers so that I could copy the recorded files onto my computer. Unlike every other company in the world that makes hardware, Olympus will not let you download the software without paying $20 for the privilege of doing so. The only reason that I can think of for doing so is to try and shakedown the customer whenever they can. Shame on Olympus for not making the drivers freely available online!

It is telling that the internet is closer for me than a CD with software stacked in one corner of the room.

Sunday, December 14, 2008

Financial engineering

Dilbert.com